Frequently Asked Questions

Job Refined is an AI-powered career partner that helps you tailor resumes, generate cover letters, track applications, and practice for interviews — all from one platform. Think of it as having a career coach, resume writer, and interview prep tool in your pocket.

Yes — every new account gets 15 free credits (40 for students with a .edu email). That’s enough for a complete application cycle: job description analysis, resume polish, and a cover letter. No credit card required to start.

Anyone actively job searching — from new graduates entering the workforce to experienced professionals changing careers. Whether you’re applying to 5 jobs or 50, Job Refined scales with you.

Paste a job description and upload your resume. Job Refined analyses the match, gives you a score (0–100) broken down by Skills, Experience, Keywords, and Education, then generates ranked suggestions with three intensity levels: Conservative, Impactful, and Bold.

No. Job Refined enhances your actual experience — it never fabricates claims. You choose which suggestions to accept, and agent presets (Professional, Graduate, Executive, Career Changer, Creative) adapt the tone to match your career stage.

You pick a tone (Professional, Enthusiastic, Formal, or Conversational), a length, and optional emphasis areas. A four-layer anti-hallucination pipeline verifies every claim against your resume — with source attribution shown at the bottom.

Job Refined offers multiple ATS-optimised resume templates across categories including General, Tech, Creative, Academic, Executive, and Healthcare. Templates like ATS Classic, Professional, Modern, Tech Minimal, Academic CV, and Executive Brief are recommended based on your role type. You can preview and switch templates before exporting.

Yes. Export in PDF format using any of the available ATS-optimised templates. A readiness checklist verifies your polish and cover letter are complete, and accepted suggestions are automatically merged into your resume before export.

Job Refined is the only AI interviewer that reads your actual job description. Questions are generated from the parsed JD, so you practise exactly what you’ll be asked — not generic prompts.

Four types: Behavioural, Technical, Leadership, and Mixed. Sessions run 15–60 minutes with voice mode (hold-to-talk) or text input. Available in 8 languages including English, Chinese, Japanese, and Korean.

A detailed scorecard across 5 dimensions: Relevance, Depth, Structure, Impact, and Communication. You’ll see specific strengths, areas to improve with concrete examples, and your scores tracked across sessions so you can measure progress.

Credits are your currency for AI features. Resume polish costs 5 credits, cover letter generation costs 5 credits, and mock interviews cost 8–25 credits depending on duration. Credits never expire.

A full cycle — JD analysis, resume match scoring, 2–3 polish rounds, and a cover letter — uses about 22 credits. Check our pricing page to see the cost in your local currency.

No subscription required. Buy credit packs when you need them — Starter, Popular, or Pro — with no recurring charges. We may offer optional subscriptions for power users in the future.

For a one-time fee, you can connect your own OpenAI, Anthropic, or Google Gemini API key. You get 50% off all credit packs for 12 months, and your data is processed through your own key. Keys are encrypted with AES-256-GCM.

Yes. Verify a university email (.edu, .edu.au, .ac.uk, .ac.nz, .edu.sg) to receive 40 free credits (25 bonus), 20% off your first credit pack, and 30 referral credits per friend (vs 20 standard).

Yes. Your data is encrypted in transit (TLS) and at rest. We never sell your personal information or share your resume with employers. You can export or delete all your data at any time.

No. Your resumes, cover letters, and interview responses are never used to train AI models. They’re processed for your session only.

We use Stripe for all payments. Visa, Mastercard, American Express, and other major cards are accepted. Apple Pay and Google Pay are also supported where available.

Yes. The Application Tracking Dashboard lets you follow every application through the pipeline — from Draft to Applied to Interviewing to Offered. Add notes, set reminders, and see stats like total applications, active count, and average match score.

Yes. When you mark an application as rejected and add feedback, Job Refined categorises the reason (experience gap, skills mismatch, cultural fit) and feeds those learnings into future polish sessions for similar roles. Your 50th application is dramatically better than your first.